Everything about your partnership with Wellhub

Everything about your partnership with Wellhub

Learn, operate, and grow: the knowledge and tools you need, all in one place.

Learn, operate, and grow: the knowledge and tools you need, all in one place.

Jump to

Wellhub 101

Wellhub 101

Introduce yourself to the ecosystem and understand your role from the start.

Introduce yourself to the ecosystem and understand your role from the start.

Welcome to the Wellhub Partnership | Wellhub

Discover how the Wellhub partnership works — the ecosystem, your role, and how we grow your business together with zero acquisition cost.

Understand How Wellhub Payments Work | Wellhub

Understanding your Wellhub payment helps you plan your business with confidence.

Conduct Standards

Conduct Standards

Maintain a healthy partnership that is aligned with our principles.

Maintain a healthy partnership that is aligned with our principles.

Partner Conduct Standards | Wellhub

Learn the expected conduct standards for Wellhub partners, including best practices, actions to avoid, and compliance responses .

Protecting the Ecosystem: What You Need to Know | Wellhub

Learn how Wellhub monitors conduct, protects the network, and safeguards our corporate wellness ecosystem to support your business growth.

How to report suspicious member behavior | Wellhub

Learn how to identify and report suspicious member behavior or unauthorized account use using the reporting feature in your Partner Portal.

Support channels

Support channels

All you need to know about getting help: where to find answers and how to reach our team.

All you need to know about getting help: where to find answers and how to reach our team.

Get the Right Support at the Right Time | Wellhub

Learn where to find answers on your own in the Partner Portal and choose the right support channel to resolve operational issues fast.

Help Center

Research different topics to get the answers you need.

Talk to our Chatbot

Our virtual assistant can quickly resolve most of your inquiries and deliver fast solutions.

Inclusive and Safe Spaces

Inclusive and Safe Spaces

Create spaces where diverse people can feel safe and included.

Create spaces where diverse people can feel safe and included.

Building an inclusive fitness space | Wellhub

Discover how your facility's layout and your team's behavior drive member loyalty and repeat check-ins.

How to Operate with Excellence

How to Operate with Excellence

Master the resources and processes to run your operation efficiently.

Master the resources and processes to run your operation efficiently.

How Check-ins Work | Wellhub

Understand the two-step validation process, critical front-desk policies, and learn how to automate check-ins using an integrated management system.

How to set up your Wellhub CMS integration | Wellhub

Learn how connecting your Club Management System (CMS) to Wellhub automates check-ins, reduces manual front-desk tasks, and increases efficiency. Set up now!

Understand How Bookings Work | Wellhub

Learn how bookings work on Wellhub, the essential rules for class capacity, cancellation windows, and how members reserve slots

Engaging Members & Driving Value

Engaging Members & Driving Value

Create incredible experiences for members and boost your results.

Create incredible experiences for members and boost your results.

How Member Reviews Shape Your Growth | Wellhub

Discover how member reviews work on Wellhub. Learn to leverage feedback, use AI summaries, and turn ratings into strategic business growth.

What Members Expect & Your Role | Wellhub

Discover what Wellhub members expect, understand your role in validation and profile updates, and learn how to handle front-desk questions.

How to create Challenges for member engagement | Wellhub

Discover Wellhub Challenges inside the Partner Portal . Boost check-in frequency, increase user retention, and drive strategic revenue growth.

Companies

Become a wellness company today.

  • Support holistic wellbeing

  • Break the burnout cycle

  • Reduce healthcare costs

  • Attract and retain talent

  • Make your team happy

  • (Be an HR hero)

Employees

Check in with your wellbeing every day.

  • Top gyms and studios

  • On-demand workouts

  • Virtual personal training

  • Thousands of classes

  • Premium wellness apps

  • Mental wellbeing support