WELLHUB 101

Understand How Wellhub Payments Work

Understanding your payment helps you plan your business with confidence. This page explains how your earnings are calculated, when and how they are processed, and where to manage your payment details in the Partner Portal.

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How your payment is calculated

How your payment is calculated

Wellhub calculates your payment based on your partnership type. 

  • For Gyms, Studios, and Wellness Services
    Your per-check-in payment is based on your standard retail prices. Payments cover up to a defined number of check-ins per member each month. Depending on your contract, a volume discount may apply once you reach certain monthly earning thresholds.

  • For Personal Trainers
    Your payment is based on your standard hourly rate per class.
     

Wellhub calculates your payment based on your partnership type. 

  • For Gyms, Studios, and Wellness Services
    Your per-check-in payment is based on your standard retail prices. Payments cover up to a defined number of check-ins per member each month. Depending on your contract, a volume discount may apply once you reach certain monthly earning thresholds.

  • For Personal Trainers
    Your payment is based on your standard hourly rate per class.
     

When and how you get paid

When and how you get paid

Payments are processed monthly, on or around the 15th of each month, and cover all check-ins from the previous calendar month. Funds are sent directly to your registered bank account. Following the Wellhub brand transition, your payment will appear as GYMPASS on your bank statement.

Payments are processed monthly, on or around the 15th of each month, and cover all check-ins from the previous calendar month. Funds are sent directly to your registered bank account. Following the Wellhub brand transition, your payment will appear as GYMPASS on your bank statement.

When and how you get paid

When and how you get paid

Payments are processed monthly, on or around the 15th of each month, and cover all check-ins from the previous calendar month. Funds are sent directly to your registered bank account. Following the Wellhub brand transition, your payment will appear as GYMPASS on your bank statement.

Payments are processed monthly, on or around the 15th of each month, and cover all check-ins from the previous calendar month. Funds are sent directly to your registered bank account. Following the Wellhub brand transition, your payment will appear as GYMPASS on your bank statement.

Keeping your bank details up to date

Keeping your bank details up to date

Accurate bank details are essential for smooth, on-time payments. If a payment fails due to incorrect or outdated information, Wellhub will retry during the first and third weeks of the following month.You can review and update your bank details in the Finance section of the Partner Portal.

Accurate bank details are essential for smooth, on-time payments. If a payment fails due to incorrect or outdated information, Wellhub will retry during the first and third weeks of the following month.You can review and update your bank details in the Finance section of the Partner Portal.

Track and manage your earnings in the Partner Portal

Track and manage your earnings in the Partner Portal

Your Partner Portal gives you a real-time view of your earnings and payment history: 

  • Go to the Finance menu to access your full payment history.
  • Go to the Partnership menu to review your contract details.

Your Partner Portal gives you a real-time view of your earnings and payment history: 

  • Go to the Finance menu to access your full payment history.
  • Go to the Partnership menu to review your contract details.