In-person Check-in Cancellation
Last Updated May 2, 2025

Checked in by mistake? No problem––we've got your back!
With our latest update, you’ve now got up to 20 minutes to cancel an in-person check-in—just as long as it hasn’t been validated by the gym or studio yet. Heads up though: some partners have auto-validation, so no take-backs there! Keep an eye on the countdown timer on your screen to see how much time you've got left to change your mind.
We built this feature to give you more control and flexibility, so you can manage your Wellhub activities like a pro!
How It Works:
- Real-Time Status Updates: When you check in, you’ll see your status as either: Requested, Pending, or Confirmed. Track your check-in progress with ease!
- Quick Cancel: If you checked in by mistake and its status is still pending, just cancel the check-in within 20 minutes—no stress, no hassle.
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The Wellhub Product Marketing Team shares the all of the latest updates and product releases in the Wellhub app.
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Our weekly newsletter is your source of education and inspiration to help you create a corporate wellness program that actually matters.
By subscribing you agree Wellhub may use the information to contact you regarding relevant products and services. Questions? See our Privacy Policy.