Wellhub Helps Employees Save Money and Stop Forfeiting Benefits

NEW YORK — October 08, 2025 — Wellhub today announced two features designed to help U.S. employees access wellness benefits they've already paid for but rarely use. Launching during Open Enrollment season, when employees actively review health coverage, the features address a costly gap: in 2023,  47% of FSA account holders forfeited an average of $436 in unused funds, totaling $4.5 billion in lost pre-tax dollars, while 43% of employees abandoned fitness reimbursement claimsdue to confusing paperwork.

What's Launching

Activity & Billing Statement
An in-app tool that generates reports with verified check-in and billing data, formatted to meet documentation standards of most major insurers such as, Anthem, Aetna, Cigna, United Health Care, and more. Employees request the report, receive a download link within 24 hours, and can submit it to their health insurance provider when requesting reimbursement. Eligibility and reimbursement amounts are determined solely by each employee's health insurance plan. The process is self-serve with no HR involvement. Available to all U.S. subscribers October 1, 2025.

HSA/FSA Payment
Through partnership with Truemed, qualifying employees may now be able to pay for Wellhub subscriptions using pre-tax HSA/FSA dollars, saving up to 30–40% compared to after-tax payment. Based on an individualized screening, a licensed provider may issue a Letter of Medical Necessity within 2–4 hours, and if a person qualifies, payments process automatically each month—no forms or manual claims required. Available for new subscribers and plan upgrades starting November 2025.

Open Enrollment Promotions
Special pricing windows for October and November help employers highlight wellness when employees are making benefit decisions.

Why It Matters

At the end of 2024, U.S. Health Savings Accounts held $147 billion across 39 million accounts. Most employees don't realize that employees might be able to use these pre-tax funds to cover wellness programs, leaving billions unused or forfeited. These features provide a compliant, seamless way to put those dollars to work—with zero added cost or administrative lift for HR.

“The average employee forfeits hundreds of dollars each year—money they've earned and set aside for their well-being,” said Carolee Gearhart, Chief Revenue Officer at Wellhub. “We built these features to put those dollars back in their pocket. This isn't about asking companies to spend more; it's about helping them activate what's already there and truly make a difference in their employees' lives.”

About Wellhub

Wellhub is a corporate wellness platform that connects employees to a wide range of partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription. More than 39,000 corporate clients in 18 countries use Wellhub to provide their employees with access to corporate wellbeing programs. With Wellhub, employees can engage with their wellbeing every day. The result is better productivity, higher retention, and lower healthcare costs. This is the Wellhub Effect. Become a wellness company today. For more information, visit www.wellhub.com.