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WELLHUB 101

Understanding Invoicing & VAT: Your Responsibilities with Wellhub

This article outlines how the partnership model operates concerning invoicing and Value Added Tax (VAT) in the United Kingdom, ensuring clarity on who is responsible for what.

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The Multi-Purpose Voucher (MPV) model

The Multi-Purpose Voucher (MPV) model

Wellhub connects you, the Partner, to new corporate members. We operate under the “Multi-Purpose Voucher” (MPV) concept for VAT purposes. 

  • Core concept: the Taxable Event
As a Wellhub membership can be redeemed across various services in different countries, the VAT "taxable event" does not occur when Wellhub sells the membership. Instead, the taxable event occurs at the moment the user checks in at your facility. At this point, the partner becomes the legal provider of the service, triggering the responsibility for local VAT. 
 
  • Wellhub's Role in the Model
Your agreement is with our global operating entity, Gympass US LLC. By selling a "global" voucher from outside the EU, this structure simplifies the tax process and legally clarifies that the service you provide at your facility is the only local taxable event.

 

Wellhub connects you, the Partner, to new corporate members. We operate under the “Multi-Purpose Voucher” (MPV) concept for VAT purposes. 

  • Core concept: the Taxable Event
As a Wellhub membership can be redeemed across various services in different countries, the VAT "taxable event" does not occur when Wellhub sells the membership. Instead, the taxable event occurs at the moment the user checks in at your facility. At this point, the partner becomes the legal provider of the service, triggering the responsibility for local VAT. 
 
  • Wellhub's Role in the Model
Your agreement is with our global operating entity, Gympass US LLC. By selling a "global" voucher from outside the EU, this structure simplifies the tax process and legally clarifies that the service you provide at your facility is the only local taxable event.

 

Wellhub process flow

Wellhub process flow

The Membership

• Wellhub (Gympass US LLC) issues a Global Voucher. • Sale is not a local taxable event.

The Service

• User checks in at Partner facility (Legal service provider). • Taxable Event.

Data Release

• Wellhub makes check-in and payout details available at Partner Portal. • Around 8 business days.

Payout

• Wellhub sends total Gross Payout (VAT-Inclusive) to Partner around the 15th of the month.

VAT Accounting

• Partner calculates and remits local VAT from payout.

Who is responsible for what?

Who is responsible for what?

The tables below provide a clear separation of financial and compliance responsibilities.

The tables below provide a clear separation of financial and compliance responsibilities.

AreaPartner ResponsibilityWellhub Responsibility
VAT AccountingYou are responsible for calculating and remitting your correct local VAT to your tax authority.Wellhub takes no responsibility for calculating your VAT. We only connect new members to your facility.
Payout BasisUse the VAT-inclusive payout amount received from Wellhub as the basis for your VAT calculation, as this is the actual revenue from Wellhub users.We send the total, VAT-inclusive payment for the services you provided.
Invoicing WellhubDO NOT send an invoice to Wellhub for member check-ins. Your tax-inclusive payout is processed automatically upon redemption.N/A (We receive no invoice from the Partner).
Invoicing UsersIn United Kingdom , you are expected to issue an invoice with VAT to the user (not to Wellhub) for the service provided FOR ALL USERS. The total amount of this invoice, including VAT, should equal the payment amount for that specific user. In the UK, there is a simplified invoice model for invoices under £250. In Ireland you are expected to issue a VAT invoice to the user ONLY PER REQUEST and the simplified invoice model is for the ones under €100 N/A (Partners are responsible for invoicing the user when requested).
Data ManagementYou are responsible for obtaining and managing user data for invoicing purposes (e.g., registering the user at their first check-in).We provide all necessary transaction information in the Partner Portal.

Still have questions?

Still have questions?

Explore our Frequently Asked Questions in the Help Centrefor immediate answers. If you need further assistance, please contact us via our support chat.

Explore our Frequently Asked Questions in the Help Centrefor immediate answers. If you need further assistance, please contact us via our support chat.