Source EV Case Study: Driving Retention & Culture with Wellhub

Source EVdevelops and operates ultra rapid EV charging hubs, delivering high-yield future proof charging infrastructure at scale across the UK and Ireland. As Lauren Miles, HR and Finance Business Partner, explains, Source’s benefits strategy was to move away from a traditional, one-size-fits-all approach to one that captures the diverse needs and preferences of their entire workforce. Source needed a modern, inclusive, and holistic solution to achieve two core goals:

• Boosting employee engagement: Offering a portfolio of perks with an inclusive platform that employees would actively use daily wherever they are based.
• Strengthening talent retention: Building a culture of wellness that acts as a powerful differentiator in a competitive market.

Why Wellhub?

Source EV did not just want another standalone health perk. One of Source’s core values is "safety first", which extends beyond traditional health and safety to encompass psychological and wellbeing safety. Wellhub stood out as the ideal partner because it unifies the entire spectrum of wellness into a single, user-friendly platform. Offering a broad range of options, from premium physical fitness and local gym access to digital apps tracking mindfulness, nutrition, sleep, and mental health, Wellhub provides the personalised variety needed to suit every lifestyle within the workforce.

"At Source, we genuinely believe that great infrastructure starts with great people, it’s not just a line for us, it really guides how we work. We’re building something ambitious in a fast-moving, high-growth environment, and that only works if our people feel supported, included, and able to thrive. Wellbeing has always been a big part of that, including psychological safety as well as our overall health. We chose Wellhub because it aligned perfectly with our values. It offers flexibility, choice, and accessibility, which is vital because everyone’s wellbeing looks different." 

— Andrea Slide, Head of HR, Source EV

Moreover, since the partnership began in March 2025, launching and maintaining the benefit has been completely straightforward and efficient from an HR and operational perspective.

"Ultimately, we chose Wellhub because it enabled us to turn our intentions around wellbeing into something tangible, flexible, and embedded into the way we work. It solved real challenges for both employees and the business, and it continues to support the culture we are building at Source EV." 

— Lauren Miles, HR and Finance Business Partner, Source EV

The transformation

The rollout has delivered both cultural momentum and tangible workforce results:

• High enrolment and engagement: During the recent renewal in March 26, 35% more employees subscribed to Wellhub, due to an increase in its popularity amongst Source EV’s employee community.
• Loved by employees: Workforce feedback highlights a significant boost in lifestyle flexibility. From local premium gym access across the UK to mindfulness, nutrition, and sleep apps, employees report a genuine upgrade to their everyday quality of life.

Culture alignment & wellbeing pillars

At Source EV, employee wellness is treated as a strategic enabler of performance, not a standalone initiative. Wellhub perfectly intersects with Source EV's core company culture and modern wellbeing pillars:

• Holistic health: Addressing the multi-dimensional spectrum of physical, mental, and lifestyle balance, rather than forcing a one-size-fits-all model.
• Equity and accessibility: Ensuring a fair, flexible perk structure that supports an agile workforce, whether employees are working from the office, the field, or home.

Driving talent acquisition & retention

In today’s hyper‑competitive talent market, salary has become only the starting point. Employee benefits now play a crucial role, and offerings like Wellhub can be a meaningful differentiator in a candidate’s decision to join a company.

Source EV promotes Wellhub as a key element of its benefits package throughout offer stages and candidate conversations, with access provided to every employee from Day One. 

“Offering Wellhub has strengthened Source EV’s benefits offering and is widely promoted to existing and potential employees. Amongst wellbeing and fitness platforms, we believe Wellhub is a meaningful differentiator”. 

— Lauren Miles, HR and Finance Business Partner, Source EV

By deeply embedding wellness into the employee experience, Source EV has built a supportive culture that protects against burnout, keeping top industry talent engaged and loyal for the long term.

Reimagining Workplace Culture

At Source EV, the introduction of Wellhub has supported a steady, positive shift in how employees engage with their wellbeing benefits. Rather than transforming the culture overnight, it has simply given people more accessible options - and the feedback has been consistently encouraging.

“Since introducing Wellhub, we’ve seen a noticeable uplift in employee satisfaction. People are genuinely pleased with the range of options it offers.” 

— Lauren Miles, HR and Finance Business Partner, Source EV 

What employees are saying

The qualitative feedback from the workforce highlights how a flexible benefit impacts real lives:

• The power of choice: Employees love that they are not boxed into one specific gym chain. The ability to choose a yoga studio one day, a local gym the next, or a therapy app from home is a massive win.
• Inclusivity for families: Many have shared how the platform helps them balance busy schedules, allowing them to integrate wellness into their home and family routines seamlessly.
• A true sense of care: Across departments, the sentiment is clear. Employees feel that Source EV is genuinely investing in their long-term health and personal longevity, which boosts overall morale. 

Strategies for Sustained Engagement

Source EV keeps engagement with Wellhub steady throughout the year by using simple, consistent internal communications. New starters are introduced to Wellhub during their first day so they can get set up straight away, and the HR team runs regular wellbeing campaigns that align with seasonal themes to keep the platform relevant without overwhelming employees.

“The pre‑made communications, posters, launch events, webinars and videos are fantastic. It makes it really easy for us to keep Wellhub visible without having to create everything from scratch.”

 — Lauren Miles, HR and Finance Business Partner, Source EV 

Why wellbeing is a leadership priority

For Andrea and Lauren, supporting employee wellbeing is both a professional priority and a personal commitment. They believe that when employees feel valued, supported, and physically and mentally well, they are better equipped to do their best work. A strong focus on wellbeing helps create a culture where people feel respected, empowered, and able to thrive. 

"Ultimately, if we want to create an exceptional employee experience and build a business that’s sustainable in the long term, we must invest in our people. When people feel well and supported, they’re more engaged, more resilient, and better able to deliver on our mission to build a cleaner, more connected future." 

— Andrea Slide, Head of HR, Source EV

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